VRapp.co | FAQ

How to get the best experience with our VR platform. We support the use of Safari or Chrome browser as we are using the latest web-techniques. Go directly to our FAQGo to our terms of services

Create your VR tour in just 5 minutes!

On our universal virtual reality platform

Please use the latest Chrome browser on Windows desktop, Safari on Mac and iOS, Edge on Windows mobile and Chrome on Android as we use the latest web-techniques to make VR happen.

Upload your 360° content to VRapp.co

  1. Go to VRapp.co and choose login

  2. Add your username and password

  3. Choose a VR tour (multiple tours are a paid option)

  4. Add a title and Summary

  5. Drag the 360° photos into the upload frame (min 2040×1020 px and .jpg).

  6. Choose Upload and upload will be started

  7. Press Clear to start again

Edit and reorder your content to VRapp.co

  1. Go to VRapp.co and choose login

  2. Add your username and password

  3. Choose your username and Choose Manage on the left

  4. Select a VR tour to edit (multiple tours are a paid option)

  5. Edit the VR tour credentials.

  6. Change the order of the VR bubbles

  7. Edit the VR bubble credentials

  8. Delete a VR bubble

Basic navigation on VRapp.co

  1. Choose Enter VR, turn your phone and place it in a VRmaster goggles

  2. Look with the tripod at the VR-menu icon to go to a VR tour

  3. Look at the arrows to go to the next or previous point of view

  4. Look at the logo Icon to enter the VR menu

  5. Look at the floor tile to go to the beginning of the VR tour

We offer advanced navigation with Points of Interests (Hotspots) with our paid subscriptions.

Use Points of Interests (POIs)/hotspots to create interactive VR tours

  1. Go to admin.VRapp.co and choose login

  2. Add your username and password

  3. Choose the VR-tour you want to make interactive

  4. Select a VR bubble to make interactive

  5. Choose add POI

Digital answers to your virtual questions

What is VRapp.co?

We make interactive virtual reality easy and affordable for your business.

Experiencing VR can be expensive and cumbersome

  • Expensive gear or special hardware can be required
  • VR gear can be difficult to set up
  • On mobile phones often apps have to be downloaded

It’s a hassle to get your VR to the public

  • It’s complex and costly to add interactivity.
  • To publish content, an app is needed for every platform and VR device, so scalability is low.
  • It’s difficult to get real time analytics.

Interactive-virtual-reality-is-a-hassle

VRmaster provides the number one B2B web service to publish VR content and to distribute interactive VR tours,

so visitors can explore any place or situation in VR. VR tours can be easily created and published to any VR device, smartphone, tablet, desktop or website instantly. In-VR analytics make it possible to analyze behaviour, track reach and interaction, and follow your ROI.

web-based-virtual-reality-platform

With our web-based VR distribution platform VRapp.co, we want to give businesses a new way of engaging with their customers and stakeholders. A core concept of VRapp.co is the use of VR tours.

Register for a beta invite
Our VR platform is currently in public-beta, so our users can try out our publication platform for free. You can register on VRapp.co.

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An email will be send to confirm your registration.

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We add people as an user a couple of times a week. If you can’t wait, feel free to send an email to hello@vrmaster.co.

VRapp.co terms of services
As soon as you get our invitation, you can start uploading and sharing your VR experiences. By registering as a member or by using the VRapp.co Service in any way, you have to accept our Terms of Service (“Agreement”). This Agreement incorporates the following documents by reference:

We support Safari and Chrome browsers
As we us the latest web techniques, we only support Safari (Mac/iOS) or Chrome browsers. On Windows phones, use the latest Edge browser, but you could run in to some minor issues.

What do I get for free? Free VS Paid plans
The web-based VRapp platform is universal and accessible for free to everyone without any download requirements

Every user receives their own unique url on VRapp.co to which they can upload 360° content. The technology behind VRapp.co then creates VR guides, tours, etc. that can be viewed on any desktop, laptop, tablet or smartphone and shared through the internet. You also can:

  • Embed VR content on your website.
  • Use one VR tour.
  • Navigate by looking at arrows placed on the screen or by tapping the screen.

 

Our paid features are (see our plans and order your subscription):

  • Branded VR environment with your own URL and logo.
  • Create multiple interactive VR tours, for example: vrapp.co/your-company/tour1, /tour2 etc.
  • Multiple Points of Interests for navigation, information and interaction.
  • Option to secure a VR tour with a password.
  • Option to secure a VR bubble with a password.

Visit VRapp.co/welcome to see our VR features and check VRapp.co to see the latest uploads by our users.

VRapp works with modern smartphones that run iOS 9 or Android KitKat (and more recent releases). To experience VR video on iOS, you need to choose the Share icon in your browser and then choose Add to Home Screen and use this shortcut to launch VRapp.co. This bug will be resolved in iOS 10, that will be released in September.

What are VR environments, VR tours and VR bubbles?
Every User has his own VR environment wich shows:

  • (Company name):
  • First name (if company, contact person) Not shown on platform:
  • Last name Not shown on platform:
  • Email address Not shown on platform:
  • Username (max. 17 characters) used in the URL:
  • Password (we will give you one that you can change):
  • Tagline of the company (aka slogan):
  • Summary text of the company (optional):

A VR environments contains VR tours which offer a storyline:

  • Title:
  • Short title:
  • Summary:

 

ABOUT THE VR Bubble which contains a 360° PHOTO/VIDEO ITEM

  • Title:
  • Short Title (not visible now, but for future options):
  • Summary (optional):
  • Tags (optional, it will increase your search ability in the future):

What's a VR tour?
interactive VR tours (1)

A structure that is fundamental to experiences on VRapp.co are VR tours. A VR tour makes it possible to navigate in-VR through a collection of VR photos, videos or other VR media, representing different places or situations in the tour. Using Points Of Interest (POIs) a user can take different routes through the VR tour, allowing the user to experience different story lines. Examples are exploring different rooms in a house or exploring different situations in a training course.

The advantage of VR tours is that they provide a powerful means of storytelling in a simple way, making the production of VR experiences easy and fast. We will add only those features that provide the highest added value to VR tour design and experience. Example of such features are our VR-menu, interactivity using POIs and displaying dynamic data, such as product pricing, in VR.

What's a VR bubble? aka Sphere, 360° or Panoramic photo or video
A bubble is a 360° content item that can be a photo, video, rendering or animation. Multiple bubbles can present points of view in a VR tour.
What is the maximum resolution of a VR photo bubble on VRapp?
You can upload a 360° photo with a minimal of 2560 x 1280 px. If possible upload an image with a resolution of 3840 x 1920 px.
At this moment VRapp.co will show images on a resolution of 2560 x 1280 px. In the future, with higher bandwith and better smartphones, we could upscale our platform to 3840 x 1920 px.
What is the maximum resolution of a VR video bubble on VRapp?
We prefer you send us a 360° video in 4K. We will downscale the video to full HD. We have developed a scheme to optimize the VR experience.
We can tweak the frame rate to optimize the experience as this can vary as of the amount of movement in the video. The LA Times racing video needs a much higher frame rate than a VR tour like from Spie.
What is the VR-menu?
In VR-view you can choose between the different VR tours in the VR-menu. Aim the tripod on the menu icon and gaze for 1 sec and you will go to the designated tour.

VR-menu-space

Look at the menu-icon with the logo to go back to the menu.

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While visiting the tour, you can use the arrows or points of interest to navigate.

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Look at the home icon on the bottom of the bubble to go to the first point of view of the VR tour.

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VRapp.co works in Web-view and VR-view.
VRapp.co can be viewed as a normal (mobile) website we call Web-view. In Web-view mode you can easily get an overview of the tours and VR bubbles in a tour. You can share a link bij clicking on the link-icon in the right corner.

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Click on the arrow to go to the specific tour or bubble.

 

How do I set VRapp.co for the screen size of my smartphone?
VR Cardboards, like our own VRmaster, are a simple but effective means to experience VR using only your smartphone. In the process of developing the ultimate experience, various VR challenges cross our real path. The latest challenge that we’ve tackled, will save our users some eye strain, no matter what smartphone they use.

You can set your screen size at vrapp.co.

set-screensize-vrapp

You can measure your screen size with the ruler, printed inside our VRmaster cardboard.

Read more about the screensize and VR in this blogpost.

How to navigatie in Virtual Reality?
In VR-view you can choose between the different VR tours in the VR-menu. Aim the tripod on the menu icon and gaze for 1 sec and you will go to the designated tour.

VR-menu-space

Look at the menu-icon with the logo to go back to the menu.

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While visiting the tour, you can use the arrows or points of interest to navigate.

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Look at the home icon on the bottom of the bubble to go to the first point of view of the VR tour.

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What are Points Of Interests (POIs aka Hotspots)?
It’s possible to freely navigate to VR Bubbles whitin a VR Tour. When creating a VR Tour, Points of Interest (POIs) can be added wherever you like inside a VR Bubble. A Point of Interest can contains extra information, a picture and a button to go to another VR bubble. Points of Interest are recognized by a small circle. When aimed at it, more information about the concering Point of Interest appears. The viewer then can decide whether to travel to that next VR Bubble or not.

How to use it?

Step 1:
Go to https://vrapp.co/welcome/vr-video-tour

Step 2:
Tap/click ‘Enter VR Tour’ or choose a specific VR Bubble from the VR Tour from the location you would like to start.

Step 3:
Spot the Point of Interest and aim the tripod at it. A textbox with information about the destination behind the Point of Interest will appear.Interactive VR

Step 4:
If you would like to travel to the destination behind the Point of Interest, aim the tripod at the button. Hold it for 1 second and … there you go!

Interactive VR

How to embed a VR bubble?
You can add a VR bubble to tour website with our embed code.

  1. Go to a VR tour/bubble and click on the link icon in the bottom right
  2. Click on the arrow until you seevirtual reality bubble
  3. Copy this url and paste this in the embed code: <iframe style=”border: 0px #FFFFFF none; width: 100vw; height: 56.25vw; min-height: 320px; max-width: 100%;” src=”https://vrapp.co/itch/hangover/in-vr-2?minimal=true” name=”Itch on vrapp.co” allowfullscreen></iframe>
  4. Embed this code in your website.

Read more about embedding a VR bubble and our minimal mode in these blogposts.

How to share a VR tour?
You can share a link bij clicking on the link-icon in the right corner.

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Or use share in the browser of your smartphone.

How to create 360° content.

Creating a 360° photo yourself or together with a professional photographer

Create a 360° degrees photo using:

  • Google Camera app (Android) or Google Maps app (iOS). Tip hold the smartphone in the same place.
  • Export a spherical 360° from a CAD program like Revit, Autodesk and similar
  • Use affordable cameras like the Ricoh Theta S or Samsung Gear 360 starting from € 349.99.

Or make use of a professional photographer like a certified Street View-professionals.

Creating a 360° Video

You can use a Ricoh Theta S or Samsung Gear 360 to create your own 360° video in “homevideo” quality. Contact hello@vrmaster.co to get in contact  with a VR video maker near you.

Read more about creating 360° content in this blogpost:

How to create awesome 360° photos and videos

 

Quick tips when using VRapp.co

Quick tips VRapp.co on iPhone
To get the best VR experience,

 

  • use minimal iOS 10.
  • use Safari browser
  • When the Safari browser is in Private mode, you may issue some problems as we use cookies to improve your VR experience. Please visit our Terms of Service and Privacy Policy to learn more.
  • Unlock screen rotation.
  • We advise setting the  Auto lock, screen timeout on never, when using VRapp.co.
Is my iPhone compatible with VRapp.co?
You can use your iPhone to experience VRapp with the Safari browser. Just go to VRapp.co, select a VR environment, tap Enter VR, rotate your screen and put your iPhone in your VR goggles.

 

To get the best VR experience,

  • use minimal iOS 10.
  • When the Safari browser is in Private mode, you may issue some problems as we use cookies to improve your VR experience. Please visit our Terms of Service and Privacy Policy to learn more.
  • Unlock screen rotation.
  • We advise setting the  Auto lock, screen timeout on never, when using VRapp.co.
How can I experience VR Video on iOS 9 with VRapp.co?
To experience VR video on iOS, you need to choose the Share icon in your browser and then choose Add to Home Screen and use this shortcut to launch VRapp.co. This bug will be resolved in iOS 10, that will be released in September.

 

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How to unlock screen rotation on iOS?
To use your iPhone in VR view, you need to rotate your phone to landscape. Make sure screen rotation is unlocked on your iPhone.

 

Unlock screen rotation iphone

 

Can I view VR on my iPad or Mac?
Of course, you can Enter Virtual Reality with your iPad or Mac. We advise to use the Safari browser to get the best experience.

To get the best immersive experience, we suggest using your iPhone and VR goggles to step into VR.

How to change screen timeout (Autolock) time on an iPhone?
We advise to set the  Auto lock, screen timeout on never, when using VRapp.co.

 

 

Quick tips VRapp.co on Android

To get the best VR experience,

  • use minimal Android Kit Kat 4.4.2 .
  • Use the latest Chrome browser.
  • Unlock screen rotation.
  • We advise setting the  Auto lock, screen timeout on never, when using VRapp.co.

The Android stock browser (on Samsung) is NOT supported.

Is my Android phone VRapp.co compatible?

You can use your Android phone to experience VRapp with the Chrome browser. Just go to VRapp.co, select a VR environment, tap Enter VR, rotate your screen and put your Phone in your VR goggles. Please note that your phone must have a Gyroscope to use VR on a smartphone.

You can try this out on vr.chromeexperiments.com/ o try out a 360 video with YouTube app.

 

To get the best VR experience,

  • use minimal Android Kit Kat 4.4.2 .
  • Use the latest Chrome browser.
  • Unlock screen rotation.
  • We advise to set the  Auto lock, screen timeout on never, when using VRapp.co.

The Android stock browser (on Samsung) is NOT supported.

How can I experience VR Video on Android with VRapp.co?
To experience VR video on any Android Phone, just go to the Chrome browser, enter the designated url on VRapp.co (e.g. VRapp.co/welcome/vr-video-tour and experience VR video.
How to unlock screen rotation on Android?

To use your Android phone in VR view, you need to rotate your phone to landscape. Make sure screen rotation is unlocked on your Android.

Unlock screen android phone

 

 

Can I view VR on my tablet, desktop or laptop?

Of course you can Enter Virtual Reality with your tablet or desktop. We advice to use the Chrome browser to get the best experience.

 

 

To get the best immersive experience, we suggest to use your phone and VR goggles to step into VR.

How to change screen timeout time on an Android phone?

We advise to set the  Auto lock, screen timeout on never, when using VRapp.co.

 

 

 

 

How to fold your VRmaster cardboard

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